Return & Refund Policy

 Due to our clothing items being custom, we do not accept returns at this time and all sales are final.

Please double-check sizing before you purchase. If you have any questions about sizing please do not hesitate to reach out!

If you have received an order that is incomplete, incorrect, defective, or damaged please contact us within 7 days of receiving the order so we can resolve the issue promptly.

Defective items must be returned within 10 business days from the day of delivery. The item(s) must be unwashed, unused, and must be returned in the same condition in which received. The item(s) must be returned in the original packaging with the tag still attached to the clothing. Returns will be issued in the form of store credit which will be sent via email.

Please contact us at lottieandlyss@gmail.com for any questions.